Thanks for your message and sorry for the trouble.
1. The package has been sent out from our warehouse for about 1 week. So don't worry, it is on the shipping way.
2. This is a new shipping method to European, cos it needs to send the packages to Netherlands before deliver it to your country and it won't have any updates before it arrives to the destination country, which will take about 7-10 days as usually.
3. Once it arrives to your country, it will be forwarded to local shipping company or post office. Then you could get the new tracking number then.
So sincerely hope you could be patient to wait.
Nessun problema per fortuna